Sales Policies

We are a wholesale distributor and sell only to established automobile repair and tire shops, auto dealers, government agencies and tire dealers.

 

Placing an Order

You may contact our knowledgeable customer service department by phone, fax or e-mail. Our customer service team can place your order, or help you with any questions you may have about our products.

  • Phone:
    		•  1-800-328-7400 (toll free) or 651-456-5600 (local)
  • Fax:
    		•  1-800-328-7401 (toll free) or 651-456-9709 (local)
  • E-Mail:
    		•  hanco@HancoUSA.com

     

    Become a New Customer

    You can set up a new account by completing this credit application and tax form.

    Completed credit applications can be faxed to us at 1-800-328-7401 or you can email them to hanco@HancoUSA.com.

    Our terms are Net 10th, Proximo.  Payment is due the 10th of the following month; the 25th of each month is our statement cut-off date.  Service charges will accrue at 18% annually (1-1/2% per month) on past due accounts.

    We also accept VISA and MasterCard payments.

     

    Minimum Order

    $25.00

     

    Freight Policy

    Customer pays freight with the exception of large orders, pre-approved by our customer service department.

    All orders received by 4:00 p.m. will ship the Same Day to credit-established accounts (some freight shipments excluded).

     

    Return Policy

    All returns must be pre-approved by our customer service department.  Any item(s) returned without pre-authorization will not be credited.